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Case Studies
Leading organizations around the world are turning away from conventional approaches and deploying Knowledge Genes® because of the breakthrough results they can achieve and the simplicity with which these results can be implemented.
Capturing Knowledge for National Security

After considering the alternatives, "Knowledge Genes® was chosen due to its ability to capture the 'Why' of a task or process. No other tool can capture this detail."

Complex Business Processes Made Simple

Knowledge Genes® enabled a transportation company to greatly increase the speed at which people with little or no experience in Benchmarking were able to achieve the results akin to that of a seasoned professional.

Identification of Web System Requirements

"From concept to deployment has taken us three months. My normal expectation for a project of this weight would be seven months.  A complex project has been made clear."

Retaining Hard-Won Technical Knowledge

For the first time the defense agency now has a complete understanding about how each part of a project is pieced together. It is now understood by all involved.

Offshoring & Near-Shoring of Bank Processes

The processes were modeled and taken up by the new workers 3 to 4 times faster than could have been achieved using conventional approaches. In the customer's own words, "For redeployment, the WHAT-HOW-WHY structure is ideal, enabling much more rapid knowledge transfer and better control compared to traditional systems."

Sharing Best Practice

"Knowledge Genes® allows us to take tacit knowledge and turn it into an explicit form, making sure you've got the right step in the right order."

Alerting & Dashboards

Management is now immediately alerted to any issues that could threaten the deadline and they can quickly understand the source of the problem in the context of WHAT is being done, HOW it is being done and WHY it is important.

Governance, Risk Management & Compliance

The Knowledge Genes® solution has been embraced by the bank, as well as the FRB and OCC.  All of the bank's Control Self Assessment and regulatory information is accessible from one easily maintainable database through a very user-friendly web based user interface.

Delivering a Critical Online Project

A Global Financial Services Institution experienced a 50% (2 month) reduction in what was considered, by GFSI, to be an unrealistic deadline of 4 months.

Improving Customer Service Response Rates by 400%

"In three months, we received a 154% payback on our investment in Knowledge Genes®, and a 400% improvement in call statistics for the speed of response and delivery of solution."

 



The Knowledge Genes® approach and technology are protected by international patents.
Knowledge Genes®, Knowde®, Knowledge Compass® and Knowledge Compass® logo are registered trademarks of Hyperknowledge AG. Knowledge Matrixand WHAT-HOW-WHY are trademarks of Hyperknowledge AG.